Support
Unstable SMP Store
Updated
Joining is free: There is no whitelist and no purchase requirement. Anyone with a legitimate Minecraft account can join unstablesmp.io without spending anything.
The official store
The only official Unstable SMP store is /store-info/. It is linked from this site and from the official Discord. Checkout pages on any other domain are not affiliated with the server, and payment details should never be entered on them.
Buy only through the store linked here, or through the official Discord if it advertises a promotion.
What ranks and gems do
| Purchase type | What it changes | Is it required to play? |
|---|---|---|
| Ranks | Cosmetics, extra home or teleport allowances, chat tags | No |
| Gems | In-game currency usable with player-run shops | No |
| Cosmetics | Particle trails, capes, join messages | No |
| Server upgrades | Everything above is optional and never gates gameplay | No |
No rank grants combat advantage. Unfair advantage from a purchase would break the server for everyone, so stats, hitboxes and reach are identical for every player.
What you get for free
- Full access to the survival world at unstablesmp.io.
- All 14,000 player slots.
- Access to the player economy and Merchant City trading.
- Permission to use Sodium, Lithium, Fabric API and Zoomify.
- Community events and creator sessions.
- Discord support and ticket help.
Payments, refunds and problems
Purchases are handled by the store platform, and refund requests are handled under the refund policy. If a payment completed but the rank or gems did not appear, do not repurchase immediately - open a ticket first so the existing transaction can be traced.
Support is available through the Discord or at support@unstablesmp.io. Include the order reference, the transaction date and the account it was bought on.
Staff will never ask for your card details, your Minecraft password, or your Microsoft account login. Treat any such request as a scam, regardless of who it appears to come from.
Quick Answer
Official IP: unstablesmp.io for Minecraft Java Edition. No port needed. Discord: https://discord.gg/unstable-network.